Statement of confidentiality

Privacy of your personal data is important to us, SC INDECO SOFT SRL, for the purpose of providing you with this Privacy Statement, which explains our online practices and options you can make regarding how to collect and use your data according to the provisions of Regulation (EU) 2016 and Law no. 190 of 18 July 2018 on the implementation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data; and repealing Directive 95/46 / EC.

What data we collect

This Privacy Statement applies to all personal data collected by us or transmitted to us. “Personal data" means any information relating to an identified or identifiable natural person.

We collect personal data when:

  • Ask for support for a product;
  • Create a user account (username and password for authentication);
  • Request information or material (eg newsletter)
  • Send us questions or comments.

The types of personal data we collect may include:

  • Your name and surname;
  • The occupied position and the name of the company you are working with;
  • Your home address, billing address, or other physical address (including street, city, province / state name, zip code);
  • Your e-mail address;
  • Your phone number;
  • Any other identification date that allows the business to contact you online or physically;
  • Any data we collect online from you and which we hold about your account, such as your username and password;
  • Any other information you provide to us when using our site or communicating with us;
  • We can also record the IP address you use to connect to the Internet.

 How we use your data

We may use the personal data we collect to operate our website to respond to your inquiries to provide service and support. These uses may include offering you more efficient customer services; facilitating the use of the site or services by eliminating the need for you to repeatedly enter the same information; conducting research and analysis to improve our products, services and solutions.

We also use your personal information to communicate with you. We may send you certain service information that must necessarily be brought to your attention, such as welcome letters, technical service information, and support announcements.

We can also contact you to inform you about the availability of our products and services. If you have opted in to receive promotional materials from us, we may also use (but we will not disclose) your personal data to promote and market other products, services and special offers of ours and / or our affiliates which might interest you.

You can withdraw your consent at any time, within the legal or contractual limits and on the basis of a notice subject to a reasonable period of time. If you wish to withdraw your consent, please fill out the request at:


A cookie is a small amount of data, often including a unique identifier that is transmitted to your computer’s or mobile phone’s browser from a website’s computer and is stored in your device. Each website may send its own cookie to the browser you use if your browser settings allow, but (to protect your privacy) your browser allows a website to access only the cookies that that browser site has sent them, not those submitted by other sites. Cookies record information about your online preferences and allow us to model websites according to your interests. Our sites use cookies. If you opt to disable cookies in your browser, you may not be able to complete certain activities on our sites. We use more third parties to monitor web traffic, statistics, advertising based on your click-through visits, and other activities on our sites. In our authorized cases, these third parties may use cookies, our access files, web beacons, and other monitoring technologies to evaluate the use of our websites. We also include web beacons in newsletters bulletins in HTML format to count how many of these bulletins (or specific articles, links, etc.) are accessed. Current versions of web browsers provide users with increased means of control over the location and duration of both direct and third-party cookies. Search for “cookies" in your browser’s menu in the Help / Help section for more information about the solutions at your disposal for managing cookies.

How do we reveal your data

We keep your personal data confidential. We will not sell, rent or temporarily transmit the possibility of using your personal data, we will not use or disclose your personal data in ways unrelated to the modes described at the time you provide us with the data.

We may access and / or disclose your personal data to the extent that we consider that such action is required to:

(a) compliance with the law and requests addressed to us by the courts;

(b) compliance with requests for information from the police or government authorities;

(c) protect and defend our rights or property (including the execution of contracts);

(d) act in emergency situations to protect the personal safety of our employees or members of the public.

How to maintain the accuracy of your personal data

We strive to keep your personal data recorded correctly. We have implemented policies, technologies, and management processes to help keep data accurate.

We give people a reasonable level of access to review and correct their personal data. We will make reasonable efforts to make the necessary corrections. In order to protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to or modifying your personal data that we retain.

Safe keeping your personal data

We take seriously the trust you give us. To protect yourself against unauthorized access, misuse, disclosure or modification of your personal data, we use appropriate physical, technical and administrative measures. The physical security system is designed to prevent unauthorized access to database equipment or physical copies of documents. Electronic security measures such as firewall, access restrictions, and encryption systems provide protection against hacking or other types of unauthorized access.

Retaining your personal data

We retain your personal data for as long as it is necessary to fulfill the purpose (s) for which it was collected and to comply with the applicable law, and your consent to this purpose (s) remains valid after the end of the relationship with us.


We will regularly review our compliance with this Privacy Statement. Please do not hesitate to ask any questions or concerns about this statement or how we manage your personal information by contacting us at the link: or the address listed above down. When we receive written questions or concerns at this address, it is our policy to contact individual users about their request. We will investigate and attempt to resolve requests for the use and disclosure of personal data in accordance with the principles set out in this statement.

Children’s data privacy

We do not knowingly collect information from children under the age of 13. We encourage parents and legal guardians to play an active role in the online activities and preferences of their children.

 Links to other sites

Certain pages on our sites may contain links to third-party websites. We do not endorse and have no control over the privacy practices or the content of these websites. We encourage you to carefully read the privacy policies of each site you visit.

Your rights

You have the following rights:

a) the right of access

What you need to know:

You can obtain from us a confirmation that we process or not personal data that you are looking at and, if so, you will have access to the following information:

  • the categories of personal data concerned;
  • the purposes of the processing;
  • where possible, the storage period or, if that is not possible, the criteria used to establish that period;
  • the fact that you can file a complaint with the supervisory authority and that you can ask us for the rectification, erasure of personal data, restriction of the processing, or you can oppose the processing;
  • the source of personal data collection if we collect them from someone other than you;
  • the existence of an automated decision-making process, including the creation of profiles and, at least, the logic used, the importance and expected consequences of such processing for you.

We assure you that:

  • you will receive from us a copy of the processed personal data;
  • you can request and receive a response from us in any way you want (including email).

Important to remember:

  • it is possible to ask for a commission, based on administrative costs, if you require more than one co-operation;
  • your right to request a copy, as outlined above, must not infringe upon the rights and freedoms of others.

b) the right to rectify personal data

What you need to know:

  • you have the right to obtain from us the rectification of inaccurate personal data;
  • you have the right to obtain incomplete personal data;

You have the right to obtain from the Operator the deletion of personal data concerning your country, justified delays, under certain conditions:

  • personal data are no longer required to meet the purposes for which they were collected or processed;
  • will withdraw consent if the processing is based on consent or the processing concerns the special personal data, is based on consent and there is no other legal basis for the processing;
  • will oppose the processing required to perform a task that is in the public interest or resulting from the exercise of the authority with which the Operator was invested or the processing is based on a legitimate interest of the Operator or a third party and there are no legitimate reasons to prevail processing or you will oppose direct processing of direct marketing, including the creation of profiles related to direct marketing;
  • personal data has been processed illegally;
  • personal data must be deleted for compliance with a legal obligation on the Operator, unless processing is required:
  • for the exercise of the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for purposes of archiving in the public interest, for scientific purposes or for historical studies or for statistical purposes;
  • to establish, exercise or defend a right in court.

c) the right to restrict the processing

What you need to know:

You have the right to obtain from us restrictions on processing under certain conditions:

  • if you exercise your right of objection while we are reviewing the accuracy of your personal data;
  • if the processing is illegal, and you will oppose the deletion of your personal data and request that you restrict the use thereof;
  • during the period when we verify that our legitimate rights prevail over yours, in the situation when you opposed your processing for reasons related to your particular situation;
  • we no longer need personal data, and you ask for it to be ascertained, exercised or defended in court.

Please be assured that we will inform you before the lifting of the processing restriction for the 4 above mentioned situations.

Important to remember:

  • if the restriction of processing took place in the 4 situations mentioned above, processing may take place, except for storage, only on the basis of your prior consent for the establishment, exercise, defense of a right in court or for the protection of the rights of another natural or legal person in reasons of major public interest of the EU or of a Member State.

d) the right to portability of personal data

What you need to know:

  • you have the right to obtain from us, in a structured, currently used and automatically readable form, the personal data that concern you and which you have provided to us, and you also have the right to request the transmission these data to another operator;
  • the exercise of the above two rights may take place if the following conditions are met cumulatively: (i) our processing is based on your consent and has as its object also special special dates or processing is necessary for the performance of a contract to which you You are a party to, or take steps to, your request prior to the conclusion of a contract; (ii) processing of personal data is done by us by automatic means; (iii) the exercise of the right to data portability is without prejudice to the right to delete data and does not affect the rights and freedoms of others.

e) the right to object

What you need to know:

  • you may oppose at any time processing is required to perform a task of public interest or resulting from the authority with which we have been invested, including the creation of profiles on such grounds (ii) for our legitimate interest, or tert. We will cease processing unless there are legitimate and compelling reasons that justify processing and prevail over your interests, rights and freedoms, or when the purpose is to establish, exercise or defend a right in court;
  • you can opt at any time for direct marketing processing, including profile creation, if profiling is related to direct marketing;
  • when processing is done for statistical purposes, scientific or historical research, you may oppose processing of the data you are considering, unless processing is required to perform a task on public interest grounds.

f) the right of withdrawal at any time of the consent

What you need to know:

  • You can withdraw your consent at any time without compromising the validity of previous processing in the case of consent-based processing.

g) the right to lodge a complaint with the supervisory authority

h) the right not to be the subject of a decision based solely on automatic processing, including the creation of profiles

What you need to know:

  • you have the right not to be the subject of a decision based solely on automatic processing, including the creation of profiles,has legal effects that affect you or affect you to a similar extent to a significant extent;
  • those mentioned above do not apply (i) when the decision solely based on automatic processing, including the creation of profiles,is necessary for the conclusion of a contract between you and a data operator; (ii) when the decision based exclusively on automatic processing, including profile creation, is authorized by EU law or domestic law,  to protect your legitimate rights, freedoms and interests, or (iii) when the exclusive decision on automatic processing, including the creation of profiles, is based on your explicit consent;
  • in the cases mentioned in subp. (i) and (iii) above, you will have the right to obtain human intervention on our part express your point of view and challenge the decision.

i) the right to address the law

Important issues regarding your rights

  • the deadline for responding to your requests: the standard term is one month from the date of receipt of the landing. If the response requires a high complexity analysis (eg large volume of documents / information, etc.), this deadline can be extended by two months, meaning we will inform you about this in the initial one month period.
  • Restriction of access: In certain circumstances, we may not be able to grant you access to all or part of your personal data in the light of the existence of restrictions imposed by law. The reason for the refusal in this situation will be communicated to you.

If you believe the organization has not complied with your rights to privacy, you may file a complaint with the National Supervisory Authority for Personal Data Processing.

We will not be subject to the decision-making process automatically, including profiling.

We do not use automated decisions.

How to contact us to access, review, or correct your personal information

We make reasonable commercial efforts to keep your files up-to-date, up-to-date and accurate. If you would like to contact us, access, update or correct your personal information, please contact us at any time or write to us at:

by e-mail or to the following postal address of Baia Mare, Magnoliei Street, no. 5, Maramureş County. Tel .: 0262/227843.

When you contact us, please provide us your name, address, any email address you provided on our site and a description of the circumstances in which you provided the data (for example, to receive a newsletter , etc.).

We will make reasonable efforts to incorporate the changes in personal data that we have in the shortest possible time.

In order to protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to or correcting our data.

Consent and agreement

By using this website, you agree to the terms and conditions of this Privacy Statement. If you do not agree to these terms and conditions, please do not disclose any personal data to this site.