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Home
About Us
Quality
Data Protection
Certifications
Prizes and Distinctions
Our History
Our Team
Statement of confidentiality
Information on the processing of personal video data
Products and Solutions
For Public Administration
Social assistance
Economic and Financial
Taxes and Fees
Investments, Acquisitions, Development
Patrimony and Authorizations
Registers
Public Relations and Urban Planning
Online Services
Integrated Systems and Management
Products for companies
For Public Institutions
Economic and Financial
Investments, Acquisitions, Development
Public relations
Universities
References
Public Institutions References
Company references
References Public Administration
Services
CERC
Economical agents
Projects
Greentop
Earth Observation ClimLab
EMOTIoN
eDelivery Acces Point
SPIRE
Contact
CERC
Quality
Policy Statement on Quality
Improving our customers’ performance by implementing effective technical solutions embedded in the software applications we develop for them is our ongoing concern. The
Indeco Soft
team focuses its efforts on understanding the needs and requirements of the client and translating them into a friendly software. The customer is our most important partner and we form together a team of professionals.
The major objective we are pursuing through our entire business is:
“Customer loyalty by providing high quality software and high quality technical support services."
In order to achieve this goal, the management of the company established as a priority in 2008 the following specific objectives, grouped on two axes:
1. Priority axis for business development
Strengthening the current market share and penetration of uncovered geographic areas (increase in the number of customers by at least 15%);
Establishing strategic partnerships to access large-scale projects (identifying a strategic partner and minimizing a project);
Developing new software solutions to meet the needs of current customers (initiating at least 4 software development projects);
2. Complementary axis, aimed at developing professional skills and abilities
Developing managerial and professional skills of their own staff through specific training activities and implementing a human resource management system based on competence, performance, reward and motivation;
Developing the professional skills of
Indeco Soft
users by training sessions and granting operating licenses.
To achieve these goals,
Indeco Soft
‘s management, at its highest level, declares its full availability and is committed to providing the necessary resources, including training and staff awareness.
Project management
Project management for complex client solutions is managed by a Project Manager with a minimum of 4 years experience in
Indeco Soft.
Responsibilities and actions of the project manager:
conducts daily project activities within the limits of responsibility;
ensure that the project produces all the necessary deliverables within the time and budget constraints and the established quality standards;
establishes the tasks and responsibilities of the project so that its objectives can be achieved, maintaining overall vision of the project strategy and its evolution and allocating time to planning, monitoring and control tasks;
proposes the general plan and the stage plans for the project, ensures the management of the project documentation;
develops the configuration management plan and the change management procedure;
identify risks and ensure that avoidance or mitigation of their impact is done under the risk management procedure;
ensures a continuous and coherent information flow between the project team and the project beneficiaries;
manages the organizational culture differences between the beneficiary and the executor;
establishes together with the beneficiary’s representative the resources the beneficiary has to allocate for the project and the program after which these resources will be involved in the project;
Project Management – Methodology
All projects for implementing complex solutions to the client are conducted in the following stages:
Identifying the context
Defining the purpose of the project
Define specific objectives
Identifying the estimated project outcomes; verification and evaluation modalities
Stages of organizing the project – the project team; responsibilities
Project phases, actions and resources
Quality plan and acceptance
Communication plan
Risk management
Project control
Change control
Evaluation and follow-up