{"id":6793,"date":"2017-09-29T08:54:10","date_gmt":"2017-09-29T06:54:10","guid":{"rendered":"https:\/\/indecosoft.ro\/site\/?page_id=6793"},"modified":"2017-09-29T08:54:10","modified_gmt":"2017-09-29T06:54:10","slug":"services-en","status":"publish","type":"page","link":"https:\/\/indecosoft.ro\/site\/services-en\/","title":{"rendered":"Services En"},"content":{"rendered":"

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Services<\/h5>\n<\/div>\n
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By purchasing and using applications produced under the Indeco Soft brand, you have set the premises for a coherent activity, in line with current legislation and respect for your taxpayers, partners and customers.<\/p>\n

For this collaboration to become a long-lasting strategic partnership with tangible benefits to your organization, Indeco Soft offers you a comprehensive post-implementation support and maintenance service package:<\/span><\/div>\n

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  • Upgrading IT packages with legislative changes<\/span><\/li>\n
  • Support in analysis, planning and execution of on-demand modifications<\/span><\/li>\n
  • Updating documentation for administration and exploitation of applications<\/span><\/li>\n
  • Maintenance, optimization, validation and correction of database operations<\/span><\/li>\n
  • Regular training sessions for new app features or less familiar apps<\/span><\/li>\n
  • Automatic day-to-day backup of databases; in the event of failure, 100% data recovery is guaranteed at the level of the last available backup<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n

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    Consultancy for optimizing physical servers used by Indeco Soft applications<\/span><\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n
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      Advice on specific business issues that may occur with complex solutions to optimize your activities and interactions with third parties<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n
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      Indeco Soft offers its customers a Customer Help Desk system focused on 4 components:<\/span><\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n
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        By phone – at the technical support center of Indeco Soft located at the headquarters – Baia Mare – minimum 8 hours \/ day<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n
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        On-Site – at the Beneficiary’s headquarters, assisted by the technical staff of Indeco Soft, located at the level of the beneficiary and at the headquarters of Indeco Soft – at least 8 hours \/ day<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n
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        Live Help – through the CERC solution – Electronic Customer Relations Center, available at www.indecosoft.ro\/site\/cerc 24 hours \/ 24, 7 days \/ 7<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n
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        Electronic – via email, instant messaging – 24 hours \/ 24, 7 days \/ 7<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n

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