Client Support
Using Indeco Soft applications you choose a coherent activity, according to the law, showing respect to your tax payers, partners and clients.
For this co-operation to become a long term and strategic partnership, with real benefits for your organization, Indeco Soft offers you a complex package of maintenance and support services post implementation:
- Updating the software packages according to the law
- The analysis, planning and implementation of the requested modifications
- Updating the documentation
- Data base maintenance, optimization, validation and correction
- Periodical assistance sessions for the newest applications’ facilities or the users not familiarized with the applications yet
- Data base automate daily backup; 100% data recovery from the last available backup
- Physicalservers’optimization assistance
- Specific business problems assistance offering complex solutions for the optimization of all your activities and your co-operation with others
Indeco Soft offers to all it’s clients a Customer Help Desk system, with four elements:
- By phone, at Indeco technical support center – Baia Mare – 8 hours/day minimum
- On – Site, at client’s headquarters - 8 hours/day minimum
- Live Help using CERC(Client Relation Electronic Center) solution - www.indecosoft.ro/cerc - 24hours/day, 7days/week
- Electronic using email, mail, instant messaging 24hours/day, 7days/week
News
Indeco Soft applications have been successfully tested on the latest Microsoft platform - Windows 7.
IndecoSoft attends the "Evaluation of the Shadow Economy" seminar, an event organized by Ziarul Financiar and VISA.
Oradea City Hall implements the Software Integrated Management System for the public administration-SIGMA
2007
Indeco Soft receives, second year consecutive, "I Price in Maramures Firms Top" distinction, Information Technology Section-Middle Firms
Indeco Soft receives, second year consecutive, "I Price in Maramures Firms Top" distinction, Information Technology Section-Middle Firms









